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Comprehensive Backup and Recovery With Air Tight Security

Your data is your business—we protect it like our own. Our Managed Data Protection service provides enterprise-grade backup, recovery, and data security solutions with 24/7 monitoring and management. With 99.99% data availability guarantee and 15-minute recovery objectives, we ensure your critical information is always protected and accessible.

What is Managed Data Protection?

Complete Data Lifecycle Management and Protection

Managed Data Protection goes far beyond traditional backup services. We provide comprehensive data security, continuous monitoring, automated backup verification, and rapid recovery capabilities designed to protect against all forms of data loss, corruption, and cyber threats.

Comprehensive Protection:

Continuous data monitoring with real-time anomaly detection
Air-gapped backup storage prevents ransomware encryption
Automated backup verification ensures recovery readiness
Instant failover capabilities minimise downtime
Compliance-ready retention policies and reporting
24/7 monitoring and management by certified data protection specialists

What Makes Our Data Protection Different:

Double encryption protection with multiple security layers
Air-gapped storage is physically isolated from network threats
Instant recovery with 15-minute recovery time objectives
Continuous verification ensures backup integrity and completeness
Local expertise understanding South African compliance requirements
99.99% availability guarantee with financial service level commitments

Data Protection Excellence

Proven Track Record Across Industries

Our managed data protection services have successfully protected organisations across multiple sectors, preventing data loss and ensuring business continuity during critical incidents.

Service Performance:

99.99% data availability maintained across all managed clients
15-minute recovery time objectives consistently achieved
Zero data loss incidents across protected environments
100% backup verification success rate with automated testing
24/7 monitoring with average 2-minute alert response times

Crisis Response Examples:

Financial institution – Recovered from hardware failure within 12 minutes with zero data loss
Manufacturing company – Restored production systems after ransomware attack in 8 minutes
Healthcare provider – Maintained patient data availability during major system outage
Municipal government – Recovered citizen service systems within 10 minutes after a cyber incident
Mining operation – Restored critical operational data following a natural disaster

Client Satisfaction Metrics:

100% client retention rate over the past 3 years
99.8% backup success rate across all protected systems
15-minute average recovery time from backup initiation
Zero unplanned data loss incidents in managed environments
24/7 availability with certified data protection specialists

Our Data Protection Components

Comprehensive Backup Solutions

Automated, verified, and secure backup for all your critical data.

Our backup solutions protect every type of data across physical, virtual, and cloud environments with automated scheduling, verification, and retention management.

Backup Capabilities:

Database backups for SQL Server, Oracle, MySQL, PostgreSQL, and NoSQL databases
Application backups, including SharePoint, Exchange, Active Directory, and custom applications
File system backups protect documents, media, and unstructured data
Virtual machine backups for VMware, Hyper-V, and cloud-based VMs
Cloud application backups for Office 365, Salesforce, and other SaaS platforms
Mobile device backups protect smartphone and tablet data

Backup Technologies:

Incremental backups capture only changed data for efficiency
Differential backups provide flexible restore points and options
Continuous data protection, real-time backup for critical systems
Snapshot technology creates point-in-time system images
Deduplication optimises storage usage and transfer efficiency
Compression reduces backup size and storage requirements

Automated Management:

Policy-based scheduling ensures consistent backup execution.
Automated verification testing, backup integrity, and completeness
Retention management automatically manages the backup lifecycle
Storage optimisation balancing performance, cost, and accessibility
Compliance reporting, documenting backup status, and retention
Alert management notifying administrators of backup status and issues

Air-Gapped Storage Security

Physical isolation prevents ransomware and cyberattack access.

Our air-gapped storage solutions provide the highest level of protection against cyber threats by physically isolating backup data from network access and potential attack vectors.

Air-Gapped Technologies:

Physical isolation – backup storage with no network connectivity
Immutable storage – preventing modification or deletion of backup data
Write-once media – ensuring backup data cannot be overwritten
Geographic separation – storing backups in multiple physical locations
Access controls – requiring physical presence for backup access
Audit logging – tracking all access and modifications to backup systems

Security Layers:

Encryption at rest – protecting backup data with AES-256 encryption
Encryption in transit – securing data transfer with TLS protocols
Key management – secure encryption key storage and rotation
Access authentication – multi-factor authentication for backup access
Role-based permissions – controlling backup access by job function
Tamper detection – monitoring for unauthorised access attempts

Compliance Features:

POPIA compliance – protecting personal information in backups
GDPR compliance – supporting right to erasure and data portability
Retention policies – automated compliance with legal requirements
Audit trails – complete documentation of backup access and modifications
Chain of custody – tracking, backup handling, and access
Legal hold – preserving data for litigation and regulatory requirements

Instant Recovery Capabilities

Rapid system restoration minimising business disruption.

When data loss or corruption occurs, our instant recovery capabilities restore operations quickly with minimal impact on business continuity and productivity.

Recovery Options:

Instant VM recovery – running VMs directly from backup storage
File-level recovery – restoring individual files and folders
Application recovery – restoring databases and applications to specific points in time
Bare metal recovery – complete system restoration to new hardware
Cross-platform recovery – restoring to different operating systems or cloud platforms
Granular recovery – restoring specific emails, documents, or database records

Recovery Performance:

15-minute RTO – recovery time objective for critical systems
1-hour RPO – recovery point objective for most applications
Instant file access – immediate access to backed-up files
Parallel recovery – multiple system recovery simultaneously
Network recovery – restoration over WAN for remote locations
Cloud bursting – temporary recovery to cloud resources

Business Continuity:

Failover automation – automatic switching to backup systems
Load balancing – distributing workload during recovery operations
Communication systems – maintaining connectivity during outages
Essential services – prioritising critical business functions
User redirection – seamlessly routing users to recovery systems
Status updates – keeping stakeholders informed during recovery

Continuous Monitoring & Management

24/7 oversight ensuring backup success and data protection.

Our monitoring and management services provide continuous oversight of your backup environment with proactive management and rapid response to any issues.

Monitoring Capabilities:

Backup success monitoring – tracking completion status of all backups
Storage utilisation – monitoring capacity and performance metrics
Network performance – ensuring adequate bandwidth for backup operations
System health – monitoring backup infrastructure components
Security events – detecting and responding to potential threats
Compliance status – tracking adherence to retention and security policies

Proactive Management:

Predictive analytics – identifying potential issues before they impact backups
Capacity planning – ensuring adequate storage for growing data requirements
Performance optimisation – tuning backup processes for maximum efficiency
Policy management – updating backup policies as business requirements change
Technology refresh – planning and executing backup system upgrades
Disaster preparedness – testing and validating disaster recovery procedures

Expert Support:

24/7 monitoring by certified backup and recovery specialists
Escalation procedures – ensuring appropriate response to different issue types
Remote management – resolving issues without on-site visits
Regular reporting – providing detailed backup status and performance reports
Strategic consulting – advising on backup strategy and improvements
Training support – educating client staff on backup procedures and best practices

Compliance & Governance

Meeting regulatory requirements with automated compliance management.

Our compliance and governance capabilities ensure your data protection practices meet all relevant regulatory, legal, and industry requirements.

Regulatory Compliance:

POPIA compliance – protecting personal information in accordance with South African law
GDPR compliance – supporting European data protection requirements
HIPAA compliance – protecting healthcare information (where applicable)
SOX compliance – meeting financial reporting and data retention requirements
Industry standards – adhering to sector-specific compliance requirements
International standards – meeting ISO 27001 and other security frameworks

Governance Features:

Data classification – identifying and protecting sensitive information
Retention policies – automatically managing data lifecycle according to requirements
Audit reporting – providing detailed compliance documentation
Legal hold – preserving data for litigation and regulatory investigations
Data discovery – identifying personal and sensitive information in backups
Privacy controls – supporting data subject rights and privacy requests

Documentation & Reporting:

Compliance dashboards – real-time visibility into compliance status
Audit reports – detailed documentation for internal and external audits
Exception reporting – highlighting compliance gaps and remediation requirements
Trend analysis – tracking compliance performance over time
Automated alerts – notifying administrators of compliance issues
Certification support – assisting with compliance audits and certifications

Industry-Specific Data Protection

Government & Municipal

Protecting citizen data and ensuring service continuity.

Government Data Requirements:

Citizen information protection, including personal and financial data
Service continuity ensures essential public services remain available
Transparency requirements balancing data protection with public access
Election data protects democratic processes and voter information
Emergency services are maintaining critical communication and response capabilities
Financial records protecting budget, expenditure, and revenue data

Compliance Considerations:

POPIA compliance – protecting citizens’ personal information
Government regulations – meeting specific public sector requirements
Audit requirements – supporting Auditor-General and oversight body audits
Data sovereignty – ensuring government data remains within national boundaries
Security clearances – managing access to classified and sensitive information
Disaster recovery – maintaining government services during emergencies

Financial Services

Banking-grade data protection and regulatory compliance.

Financial Data Protection:

Customer financial data – protecting account information and transaction history
Trading systems – ensuring market data and trading platform continuity
Regulatory reporting – maintaining data required for compliance reporting
Payment systems – protecting critical payment processing capabilities
Risk management – preserving data needed for credit and operational risk assessment
Audit trails – maintaining complete transaction and access documentation

Regulatory Requirements:

SARB requirements – meeting South African Reserve Bank data protection standards
Basel III compliance – supporting international banking regulation requirements
PCI DSS – protecting payment card industry data
Anti-money laundering – preserving data for AML compliance and reporting
Consumer protection – meeting data protection requirements for banking customers
Business continuity – ensuring financial services availability during disruptions

Utilities & Energy

Protecting critical infrastructure and customer data.

Utility Data Protection:

Customer billing data – protecting account and usage information
Grid control systems – backing up SCADA and control system configurations
Smart meter data – protecting detailed energy usage information
Infrastructure monitoring – preserving data from sensors and monitoring systems
Trading systems – protecting energy market and commodity trading data
Regulatory compliance – maintaining data for environmental and safety reporting

Operational Continuity:

Grid operations – ensuring power generation and distribution continuity
Customer service – maintaining billing and payment system availability
Emergency response – preserving communication and coordination capabilities
Environmental compliance – protecting data needed for regulatory reporting
Asset management – maintaining infrastructure condition and maintenance data
Safety systems – ensuring worker and public safety system continuity

Healthcare & Life Sciences

Patient data protection and research continuity.

Healthcare Data Protection:

Patient records – protecting electronic health records and medical histories
Medical imaging – backing up radiology and diagnostic imaging data
Laboratory data – protecting test results and research information
Pharmaceutical data – backing up drug development and clinical trial information
Medical devices – protecting data from connected medical equipment
Telemedicine – ensuring remote healthcare service continuity

Compliance & Privacy:

HIPAA compliance – protecting patient health information (where applicable)
Medical device regulations – meeting FDA and medical device data requirements
Clinical trial data – protecting research data integrity and availability
Privacy requirements – supporting patient privacy rights and data protection
Audit requirements – maintaining data for healthcare quality and compliance audits
Emergency preparedness – ensuring healthcare service continuity during disasters

🛠️ Technology Stack

Backup & Recovery Platforms

Enterprise-grade data protection technologies.

Primary Backup Platforms:

Veeam Backup & Replication – comprehensive virtual and physical backup
Rubrik Cloud Data Management – modern data protection and recovery
Commvault Complete Data Protection – enterprise data management
Microsoft System Centre DPM – integrated Microsoft environment protection
Veritas NetBackup – enterprise-grade backup and recovery

Specialised Protection:

Database-specific tools – Oracle RMAN, SQL Server native backup, MySQL Enterprise Backup
Application protection – Exchange, SharePoint, Active Directory specialised backup.
Cloud backup – Azure Backup, AWS Backup, Google Cloud Backup
SaaS protection – Office 365, Salesforce, Google Workspace backup
Mobile device – smartphone and tablet backup solutions

Storage Technologies

Secure, scalable, and reliable backup storage solutions.

Primary Storage:

Enterprise disk arrays – high-performance primary backup storage
All-flash storage – ultra-fast backup and recovery performance
Hybrid storage – balancing performance and cost-effectiveness
Scale-out storage – growing storage capacity as data requirements increase
Deduplication appliances – optimising storage efficiency and costs

Air-Gapped Storage:

Tape libraries – offline storage with physical air-gap protection
Removable disk – portable storage for off-site protection
Optical storage – write-once, read-many immutable backup storage
Air-gapped appliances – network-isolated backup storage systems
Geographic replication – multiple physically separated storage locations

Cloud Integration

Hybrid cloud capabilities for flexible data protection.

Cloud Storage:

Azure Blob Storage – scalable cloud backup storage with multiple tiers
Amazon S3 – object storage with Glacier archiving for long-term retention
Google Cloud Storage – nearline and coldline storage for backup archiving
Multi-cloud strategy – avoiding vendor lock-in with multiple cloud providers
Local cloud providers – supporting data sovereignty and compliance requirements

Hybrid Capabilities:

Cloud tiering – automatic movement of data to cost-effective cloud storage
Cloud bursting – temporary recovery to the cloud during major outages
Disaster recovery – complete environment recovery in cloud platforms
Data mobility – flexible movement of data between on-premise and cloud
Cost optimisation – balancing performance, availability, and storage costs

🚀 Secure Your Data Today

Don’t risk losing your most valuable asset. Our managed data protection specialists will assess your current backup situation, identify risks, and implement comprehensive protection that guarantees your data availability and security.

Free Data Protection Assessment

Data risk analysis identifies potential loss scenarios and business impact
Current backup evaluation assessing existing protection capabilities and gaps
Recovery requirements analysis defining optimal RTO and RPO objectives
Compliance review ensuring adherence to regulatory and legal requirements
Protection roadmap with immediate actions and long-term strategy

Backup Health Check

Backup validation testing integrity and completeness of existing backups
Recovery testing validates the ability to restore critical systems and data
Performance analysis evaluating backup windows and transfer speeds
Security assessment reviewing encryption, access controls, and monitoring
Improvement recommendations based on industry best practices

Emergency Data Recovery

24/7 emergency response for active data loss incidents
Immediate assessment determining the scope and impact of data loss
Recovery coordination managing restoration of critical systems and data
Business continuity maintains operations during the recovery process
Future prevention involves implementing improved protection to prevent recurrence

Managed Data Protection by White Pearl Technology Group – Safeguarding business-critical data across 30+ countries. With 99.99% availability guarantee and 15-minute recovery objectives, we ensure your information is always protected and accessible when you need it most.